Contact
Talk to our team
Product questions, fit checks and retail availability. Include the category and your region so the first reply can be specific.
support@iloveeifecco.com
Product questions, availability checks and retail enquiries.
Working hours
Monday to Friday, 09:00–18:00
Messages sent outside these hours are queued for the next working day.
Product enquiries
Include the category and model
Bone conduction, Over-ear, Sleep or Kids — it shortens the first reply.
FAQ
Common questions
Four answers we send most often. If yours is not here, the form above is the shortest route.
This site is a brand reference rather than a store. Send a message with your region and the category you are interested in, and we will point you to the current retail channel.
Bone conduction keeps the ear open for traffic and training. Over-ear is for focused listening and travel. Sleep is a low-profile in-ear for side sleepers. Kids is volume-limited with a flexible headband.
The Kids headphones are built around a capped output level so a child cannot push the volume past the intended ceiling through normal use.
Use the contact form and include the model name. Messages are answered in the order they arrive, and we will follow up with the next step.